THE BOUDOIR BOUTIQUE
RETURN POLICY
Returns & Exchanges
At The Boudoir Boutique, we want every order to feel luxurious, confident, and unforgettable. Due to the intimate nature of our products, certain items are final sale to protect the safety and hygiene of all customers.
ELIGIBLE RETURNS
We accept return requests within 7 days of delivery for eligible items that are:
🩷 unworn
🩷 unwashed
🩷 unused
🩷 free of odors, stains, or damage
🩷 retumed with original tags and packaging
Items must be in original boutique condition to qualify.
FINAL SALE ITEMS
For hygiene and safety reasons, the following
items are FINAL SALE:
🩷 panties & intimate bottoms
🩷 bodysuits worn without undergarments
🩷 opened fragrances or perfumes
🩷 mystery lingerie purchases
🩷 mystery perfume purchases
🩷 vending machine purchases
🩷 sale/clearance items
🩷 customized or special-order items
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective,
or incorrect, contact us within 48 hours
of delivery.
Please include:
🩷 order number
🩷 photos of the item
🩷 photos of packaging
🩷 description of issue
We will review all claims promptly and work toward a resolution.
REFUND PROCESSING
Approved refunds are issued to the original payment method within 5-10 business days after the return is received and inspected.
EXCHANGES
If eligible, exchanges may be approved for:
🩷 sizing issues
🩷 damaged items
🩷 incorrect orders
Inventory availability is not guaranteed.
LUXURY PACKAGING NOTICE
Please inspect all orders immediately upon delivery. Report any concerns right away so we can assist you promptly.
NEED HELP?
CONTACT OUR BOUTIQUE TEAM
support@theboudoirboutique.shop
We’re here to help make your experience
smooth, discreet, and luxurious.
DISCREET PACKAGING
Always private, always discreet.
FREE SHIPPING $100+
On all U.S. orders over $100
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