The
Boudoir
BOUTIQUE
SHIPPING POLICY
Luxury Deliered to your Doorstep
At The Boudoir Boutique, we take pride in packaging your orders with care, discretion, and a touch of luxury. Please review our shipping policy below.
1. ORDER PROCESSING
Ready-To-Ship Items
Orders are processed within
1-3 business days.
Pre-Orders & Special Collections
Orders may require
7-21 business days
for processing.
Processing times do not include weekends, holidays, or carrier transit times.
2. SHIPPING OPTIONS
SERVICE
ESTIMATED DELIVERY
Standard Shipping
3-7 Business Days
Priority Shipping
2-4 Business Days
Express Shipping
1-2 Business Days
Delivery estimates are provided by the carrier and are not guaranteed.
3. DISCREET PACKAGING
Your privacy is important to us. All orders are shipped in discreet packaging without product descriptions visible on the outside of the package.
no one will know what’s inside except you.
4. FRAGRANCE ORDERS
Designer fragrances receive additional protective packaging to prevent damage during transit.
Certain fragrance shipments may require additional handling time due to carrier regulations.
5. ADDRESS ACCURACY
Please verify your shipping address before completing your purchase.
The Boudoir Boutique is not responsible for:
- Incorrect addresses entered by customers
- Missing apartment or suite numbers
- Returned packages due to address errors
Packages returned because of an incorrect address may require a reshipment fee before being sent again.
6. TRACKING INFORMATION
Once your order ships, you’ll receive:
- Shipping Confirmation Email
- Tracking Number
- Carrier Information
Tracking updates may take up to 24 hours to appear after shipment.
7. LOST, DELAYED & STOLEN PACKAGES
Once a package has been transferred to the shipping carrier, delivery becomes the responsibility of the
carrier.
The Boudoir Boutique is not responsible for:
- Shipping delays
- Lost packages marked delivered
- Theft after delivery
- Weather-related transit interruptions
If your package is missing, please
contact the carrier first. We are happy to assist with claims whenever possible.
8. DAMAGED ORDERS
If your order arrives damaged:
- 1. Contact us within 48 hours of delivery.
- 2. Include photos of:
- Product damage
- Packaging damage
- Shipping label
Claims submitted after 48 hours may not qualify for replacement consideration.
5. ADDRESS ACCURACY
International customers are responsible for:
- Customs duties
- Import taxes
- Brokerage fees
- Country-specific restrictions
The Boudoir Boutique is not responsible for customs delays.
10. MULTIPLE ITEM ORDERS ORDERS
International customers are responsible for:
Separate tracking numbers may be provided.
11. NEED HELP?
Questions about your order or shipping?